Issue : A person is not able to edit document, but he/she is able to see the document, and open the document. While clilcking the edit button on the document, it is not in edit mode.
Investigation : I checked the user access, she/he has editor access, and there is no reader and author fields in that document. I am quite surprising how this scenario is working. Later i have noticed that there is an field called "SecretEncryptionKeys", and started to learn about that.
Solution : Finally ,I have reached to person who are keep editing those documents, and requested that user to send the secret key via email to another person, and attach the secret key in her lotus notes, then she is able to edit the document
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